How'd you cook it?

can you help a Bitcoiner get his Cash App account back? Used it to file my taxes last week and got a random note while traveling that my account was being cancelled for violation of the TOS. Not sure what I did, but have had the account for 5 years and have been using it as a primary tool to teach my daughter about ₿TC, financial fluency and money management. There's definitely a gap now not having it and they cancelled my daughter's account too. Help?